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iCloud Notes Sync Problem in Outlook 2016 on a Windows Computer

Dear Apple Customer Service,


I am trying to set up my Microsoft Outlook 2016 so I can view the iCloud notes created on my iPhone. I have tried everything suggested both on Apple and Microsoft Forums available to that topic dating back as far as 2015. Calenders, Tasks and Contacts are synced - still the Notes are not showing up anywhere. As I don't want to open the Webversion of iCloud continously I do hope for a solution provided by you, the Customer Service.


I run Windows 8.1.

I run iOs 12.5.4 on my iPhone 5s.

iCloud is up-to-date.

Outlook is up-to-date.

iCloud Add-In for Outlook is working fine.


Forum entries I have tried (selection):


Notes not synchronised between iCloud & MS Outlook

https://discussions.apple.com/thread/7590631


If you can’t add iCloud Calendars, Mail, or Contacts to Outlook

https://support.apple.com/en-us/HT204571


iCloud notes is not syncing with Microsoft outlook

https://discussions.apple.com/thread/7937251



Might it be that iCloud Notes have stopped working together with Microsoft Outlook with a certain iOs-Update? So only Calender, Contacts and Tasks can be synchronized with the iCloud Add-in (see below)?




But then how to import notes anyway? I tried setting it up over my Icloud-Email-Account (...@icloud.com / ....@me.com) but the Notes-Folder remains empty. (see below)



It could be that I accidently deleted the Notes folder in the iCloud-Hierarchy a while ago - if I try to create a folder called "Notes" an Error Messages shows (see below) - still the folder doesnt show up. (Any other folder can't be created either but for missing permission rights). Is there any way to get that folder back and in such a way maybe restore the Notes?



Best Regards,


Daniel

Posted on Nov 14, 2021 5:27 AM

Reply
3 replies

Nov 15, 2021 7:32 AM in response to d-bracher

Hi there Daniel,


We understand you're wanting to view your iCloud Notes in Outlook on your Windows PC, and we'd like to share a resource that may help.


Take a look at it here: Set up iCloud for Notes on all your devices


Specifically, check out the detail below:

"You can use iCloud with Notes on your iPhone, iPad, iPod touch, and Mac, and on iCloud.com. For an overview of what you can do with iCloud, see Keep your notes up to date and share them with iCloud."


We hope this helps.

iCloud Notes Sync Problem in Outlook 2016 on a Windows Computer

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