Soundcore speaker device does not appear in 16" Macbook Pro (Monterey OS 12) Bluetooth preferences

My Soundcore speaker device, which work fine and I can use with my previous Macbook Pro in OS 10 does not appear as a device in the Bluetooth preferences of my new 16" Macbook Pro (Monterey OS 12.0.1)

toddmoore's 16" MacBook Pro, MacBook Pro 16″

Posted on Nov 14, 2021 7:32 AM

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6 replies

Nov 14, 2021 7:56 AM in response to toddmoore

toddmoore wrote:

My Soundcore speaker device, which work fine and I can use with my previous Macbook Pro in OS 10 does not appear as a device in the Bluetooth preferences of my new 16" Macbook Pro (Monterey OS 12.0.1)


Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test.

Nov 14, 2021 8:18 AM in response to toddmoore

I am now more bummed. This is because, to trouble shoot the issue, I removed the Soundcore + device from my other laptop running OS 10.16 (in case that was preventing it from showing up on my new laptop). That step didn't work on my new laptop. Yet now I cannot reconnect the Soundcore device to that old laptop! It bluetooth prefs say "connection rejected" (and persists even after using debug to reset bluetooth and also after trashing the Bluetooth prefs from both Library folders).

Nov 14, 2021 8:41 AM in response to toddmoore

To summarize:

I tried reboot in safe mode on the new 16"laptop. However the problem still occurs in safe mode on my new laptop. (I do not see the device at all in the Bluetooth prefs.)

As stated, I did remove the Soundcore device from my old laptop. It seems my removing it resulted in a new issue on that old laptop - though it sees the Soundcore Motion+ device, it says "connection rejected" whenever I now try to connect. Even though I tried to debug/reset, it says connection rejected. So I am worse off now than when I first began.

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Soundcore speaker device does not appear in 16" Macbook Pro (Monterey OS 12) Bluetooth preferences

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