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Level 1

15 points

Cannot login or reset password on new MacBook Pro

Cannot login or reset password on new MacBook Pro. I just through all the setup prompts I added a password I wrote it down and it won’t let me login when I try to reset the password using my appleID it tells me there are no users setup.

Posted on Nov 14, 2021 11:03 AM

Best reply

Encryptor5000

Level 5

7,502 points

Posted on Nov 14, 2021 7:45 PM

Hi smfh_25,

Have you also tried these steps?

https://support.apple.com/en-ca/HT212190

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Cannot login or reset password on new MacBook Pro

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