Hello,
I am new to iPhone. I recently switched from android to iPhone. I am trying to connect my iPhone-13 pro with iTunes and it is asking me to restore iPhone. I have nothing to restore, attached is the screenshot of the message. I have the latest version of iTunes. I have a lot of data on my phone including pictures and other stuff, I cannot lose them. Please I need help.
iPhone 13 Pro, iOS 15
Hey sheheryar666,
If we understand correctly, you are being asked to restore the iPhone to factory settings because iTunes cannot read the iPhone. One thing you can do is to make a backup of the iPhone using iCloud to keep your photos and stuff safe. Once your data has been backed up, you should follow the steps to get iTunes and the iPhone communicating properly.
How to back up your iPhone, iPad, and iPod touch with iCloud
"Here’s what iCloud Backup includes
If your computer doesn't recognize your iPhone, iPad, or iPod
Please don't hesitate to let us know if you need additional assistance.
Thank you for using Apple Support Communities. Have a good one.
Itunes asking to restore iphone
