Unable to access video library since updating to IOS 15.

Since updating to iOS 15 I have not been able to access my video library with my iPad on my network. I am able to open the app and it starts to load and then just freezes up. I use this app every day to watch movies while working out. Anyone else?

Posted on Nov 15, 2021 7:13 PM

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1 reply

Nov 16, 2021 1:31 PM in response to bgolz43

Hello bgolz43,


We’re happy to lend you a hand with watching movies on your iPad. 


Are the videos in your library downloaded, or are you streaming? 


Have you seen and tried the steps found in If you can’t watch or stream movies and TV shows in the Apple TV app?


Does this happen with all apps that you try using to watch videos? What about any other apps that require the internet, do you have any issues?


Let us know more about what’s happening and things you’ve tried.


We look forward to hearing back from you.


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Unable to access video library since updating to IOS 15.

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