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User profile for user: Dbacks2196
Dbacks2196 Author
User level: Level 1
8 points

Order Still Processing After 29 Days

I ordered the new MacBook Pro about an hour after its introduction on October 18th. When I check the status almost a month later, it is still in the “processing” phase. I know of other people who ordered the same computer with the same exact configuration over a week later than I did, and theirs were delivered two weeks ago. We live on opposite coasts of the US, though. Could that be why my order hasn’t shipped after almost a month?

MacBook Pro (2020 and later)

Posted on Nov 15, 2021 7:20 PM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,388 points

Posted on Nov 16, 2021 8:06 AM

Dbacks2196 wrote:

The window is 11/10-11/17.


You still a have one day to see what happens.

If Apple can not meet the expected delivery date they typically will cancel the order.


Your Card is not charged until it moves from Processing to Shipping, then you can expect delivery with in 24-48 hrs


You can check yourself—



Order status:


https://secure.store.apple.com/shop/order/list


https://www.apple.com/shop/help/viewing_changing_orders


Returns & Refunds Order status

https://www.apple.com/shop/help/returns_refund


I will add there are supply chain slow downs which very well could impact your turn around time.

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Question marked as Top-ranking reply
User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,388 points

Nov 16, 2021 8:06 AM in response to Dbacks2196

Dbacks2196 wrote:

The window is 11/10-11/17.


You still a have one day to see what happens.

If Apple can not meet the expected delivery date they typically will cancel the order.


Your Card is not charged until it moves from Processing to Shipping, then you can expect delivery with in 24-48 hrs


You can check yourself—



Order status:


https://secure.store.apple.com/shop/order/list


https://www.apple.com/shop/help/viewing_changing_orders


Returns & Refunds Order status

https://www.apple.com/shop/help/returns_refund


I will add there are supply chain slow downs which very well could impact your turn around time.

Reply

Order Still Processing After 29 Days

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