Tv remote not working

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Level 1

4 points

Tv remote not working

I bought new remote for my apple tv as the previous one was broken, I tried to connect it to the tv it wont recognize the remote although i have updated the device as well the fully charged the remote

Apple TV 4K, tvOS 11

Posted on Nov 16, 2021 7:21 AM

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Answer 1

rkaufmann87

Level 10

148,624 points

Nov 16, 2021 8:02 AM in response to dalal297

Please start by using If your Apple TV remote isn’t working

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Answer 2

rkaufmann87

Level 10

148,624 points

Nov 16, 2021 9:26 AM in response to dalal297

Okay and if the troubleshooting steps don't work, then the next step is to contact Apple Support, you can find the link to get started in the upper right of this page.

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Answer 3

dalal297 Author

Level 1

4 points

Nov 16, 2021 8:05 AM in response to rkaufmann87

Already went over it

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Tv remote not working

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