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AirPods stoped working and the case has stoped charging

I’m not sure if this is correct place. I have some AirPods less then 12 months old they have stoped working and the case has stoped charging. I called Apple support and was told to take them into shop on Thursday .. I bought them from a third party, they couldn’t tell me the answer, if I take them into Apple shop will I get new ones or will they fix the broken ones.. because Apple customer service don’t know. Thanks everyone


[Re-Titled by Moderator]

Posted on Nov 16, 2021 8:37 AM

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Question marked as Top-ranking reply

Posted on Nov 16, 2021 8:40 AM

Hello ~Take a look here:


AirPods Service and Repair - Apple Support


Check Your Service and Support Coverage - Apple Support


~Katana-San~

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AirPods stoped working and the case has stoped charging

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