You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to reset iPad passcode?

Hi I gave my iPad to my sister cause I got new pad. But how can she creat new account. I can't locate my apple passcode.


[Re-Titled by Moderator]

Windows, Windows 10

Posted on Nov 16, 2021 11:12 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 16, 2021 11:27 AM

An iPad passcode cannot be recovered, reset or modified from another device. If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



When you are ready to wipe/reset the device for reuse by your Sister, you should prepare it properly:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support

2 replies
Question marked as Top-ranking reply

Nov 16, 2021 11:27 AM in response to Charlentis

An iPad passcode cannot be recovered, reset or modified from another device. If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



When you are ready to wipe/reset the device for reuse by your Sister, you should prepare it properly:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support

Nov 16, 2021 11:23 AM in response to Charlentis

This is the procedure:--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support. After that, that device is "as new" and will let you start from scratch.


But to perform it correctly you MUST sign out from the old Apple ID using the related password (and it's need also to use the same Apple ID on your new iPad.

If you don't remember it, start here:--> If you forgot your Apple ID password - Apple Support

Regards

Giulio

How to reset iPad passcode?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.