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terrykienzle Author

Level 1

4 points

iphone owner and roommate died and phone is asking for apple id and password

iphone owner and roommate died and phone is asking for apple id and password how do I get this phone unlocked?

iPhone 7

Posted on Nov 16, 2021 1:34 PM

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Level 9

77,035 points

Posted on Nov 16, 2021 1:37 PM

You can unlock only with the owners Apple ID and password. https://support.apple.com/en-us/HT201441

Otherwise, the next of kin can request an unlock from Apple How to request access to a deceased family member's Apple accounts - Apple Support.

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Level 9

77,035 points

Nov 16, 2021 1:37 PM in response to terrykienzle

You can unlock only with the owners Apple ID and password. https://support.apple.com/en-us/HT201441

Otherwise, the next of kin can request an unlock from Apple How to request access to a deceased family member's Apple accounts - Apple Support.

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iphone owner and roommate died and phone is asking for apple id and password

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