Keynote Live not working - why?
I tried to present the presentation with Keynote Live, but the iCloud couldn’t connect to the server due to a problem. Why? (iPad (10.2)(7)(A2197)(15.1))
User profile for user:
OrigamiFan1
User level:
Community Specialist
Hi apple_mac_user_01,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with connecting Keynote with iCloud. We're happy to provide some information to assist.
"To play your presentation online with Keynote Live, update to the most recent version of Keynote for iPhone, iPad, iPod touch, or Mac, or use Keynote online at iCloud.com. You must also sign in to iCloud on your device and store your presentation in iCloud Drive." You can view additional details and information here: Get started with Keynote Live
If all requirements are met, ensure your device is fully connected to your Wi-Fi network. Connect to Wi-Fi on your iPhone, iPad, or iPod touch
You can also check recommended settings for your router here: Recommended settings for Wi-Fi routers and access points
We'd also recommend checking the system status to ensure there are no outages. System Status - Apple
If the issue continues, reach out to Apple Support directly for further assistance.
Cheers!