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unauthorized purchase

Recently, I discovered that someone had used my phone to make unauthorized in-app purchases and it cost me RM 900 (Malaysian ringgit). I only got to know this when I checked my email and found out that there lots of purchases that I did not made. What can I do now?

iPhone 7, iOS 15

Posted on Nov 17, 2021 6:08 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2021 6:22 AM

Click here for information. If the article doesn't cover them, use the link to contact Apple Support.


To ask for a refund, use this link to contact the iTunes Store staff, or if you got an email receipt, use the 'Report a Problem' link in it.


If your Apple ID has been compromised, change your password.

If your payment method has been compromised, contact your financial institution.


(208162)

1 reply
Question marked as Top-ranking reply

Nov 17, 2021 6:22 AM in response to tanED999

Click here for information. If the article doesn't cover them, use the link to contact Apple Support.


To ask for a refund, use this link to contact the iTunes Store staff, or if you got an email receipt, use the 'Report a Problem' link in it.


If your Apple ID has been compromised, change your password.

If your payment method has been compromised, contact your financial institution.


(208162)

unauthorized purchase

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