Apple seems to have deleted by old Apple ID account including all purchased content

I have an old apple ID (set up maybe 20 years ago?) that has not been used for about 5 years. This ID has a large library of purchased music attached to it. When I attempt to log-in under this ID i get the following message: "This Apple ID is either not valid or not supported" Does Apple delete unused accounts including purchased content?

Posted on Nov 17, 2021 7:33 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2021 7:36 AM

Maybe this? -->


https://www.apple.com/legal/internet-services/icloud/en/terms.html

VII. B "In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year; or (b) there is a general discontinuance of the Service or any part thereof."


If you still have problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


1 reply
Question marked as Top-ranking reply

Nov 17, 2021 7:36 AM in response to WO_XXX

Maybe this? -->


https://www.apple.com/legal/internet-services/icloud/en/terms.html

VII. B "In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year; or (b) there is a general discontinuance of the Service or any part thereof."


If you still have problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


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Apple seems to have deleted by old Apple ID account including all purchased content

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