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User profile for user: Jonesdb
Jonesdb Author
User level: Level 1
4 points

Can’t load videos or photos on my iPhone

After I have deleted all my data I still can’t load videos or photos on my phone why is that?


[Re-Titled by Moderator]


Posted on Nov 17, 2021 6:57 PM

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User profile for user: TechSolo
TechSolo
User level: Level 3
500 points

Posted on Nov 17, 2021 7:12 PM

  • Make sure you remove all the photos and videos from your Photos App Recently Deleted photo album
  • Toggle on Optimize Photos for your device’s iCloud Photos setting
  • Restart your device after deleting items to free up storage
  • Update your device’s iOS or iPadOS to the latest version–use iTunes or Finder if you have a computer


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Question marked as Top-ranking reply
User profile for user: TechSolo
TechSolo
User level: Level 3
500 points

Nov 17, 2021 7:12 PM in response to Jonesdb

  • Make sure you remove all the photos and videos from your Photos App Recently Deleted photo album
  • Toggle on Optimize Photos for your device’s iCloud Photos setting
  • Restart your device after deleting items to free up storage
  • Update your device’s iOS or iPadOS to the latest version–use iTunes or Finder if you have a computer


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Can’t load videos or photos on my iPhone

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