You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone won't turn off

My phone is on and I can swipe up, down, left, and right but none of my apps will open including settings. I have tried turning it off and on and even tried forcing it to restart by using the power and volume buttons and it won't do that. So I am not sure what to do, any suggestions?

iPhone XR, iOS 15

Posted on Nov 17, 2021 7:25 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2021 7:35 PM

camchilds Said:

"iphone won't turn off: My phone is on and I can swipe up, down, left, and right but none of my apps will open including settings. I have tried turning it off and on and even tried forcing it to restart by using the power and volume buttons and it won't do that. So I am not sure what to do, any suggestions?"

-------


Troubleshooting a Lagging iPhone:


Try the Tips at these Apple Support Links:






1 reply
Question marked as Top-ranking reply

Nov 17, 2021 7:35 PM in response to camchilds

camchilds Said:

"iphone won't turn off: My phone is on and I can swipe up, down, left, and right but none of my apps will open including settings. I have tried turning it off and on and even tried forcing it to restart by using the power and volume buttons and it won't do that. So I am not sure what to do, any suggestions?"

-------


Troubleshooting a Lagging iPhone:


Try the Tips at these Apple Support Links:






iphone won't turn off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.