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Notes đź“ť

My Face ID stopped working and I’ve being using it for the longest while to access my locked notes on my phone. Currently I can’t access important information in my locked notes and when I go to Notes in my settings to change the password it just creates a new password, but doesn’t changes the password word previously locked notes. What do I do?

iPhone 11 Pro, iOS 15

Posted on Nov 18, 2021 4:08 AM

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Question marked as Top-ranking reply

Posted on Nov 18, 2021 7:07 AM

Click on this link to read 'How to lock notes on your iPhone, iPad, and iPod touch' --> https://support.apple.com/HT205794

"To unlock a note, you need to enter the password that it's locked with. If you forgot the password, Apple can't help you regain access to your locked notes. You can create a new password, but this won’t give you access to your old notes. A new password will let you password protect any notes that you create going forward with the new password."

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2 replies
Question marked as Top-ranking reply

Nov 18, 2021 7:07 AM in response to kevaughn101

Click on this link to read 'How to lock notes on your iPhone, iPad, and iPod touch' --> https://support.apple.com/HT205794

"To unlock a note, you need to enter the password that it's locked with. If you forgot the password, Apple can't help you regain access to your locked notes. You can create a new password, but this won’t give you access to your old notes. A new password will let you password protect any notes that you create going forward with the new password."

Nov 19, 2021 9:35 AM in response to Limnos

Well that is truly what I find as the problem right and I think it’s absolutely ridiculous!! It might not be me alone, but iPhone users might have important information that they’d want to access and can’t access it. What’s the point of having the option to set a new password for the notes when you will still be required to use the old password for a important note that you just tried to change the password for?

Notes đź“ť

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