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My profile on [this] Apple Support Community does not update with points for helping answer questions and has incorrect location.
I have amassed a collection of emails claiming that I earned points, yet my profile does not reflect that.
Please advise,
Thank you‼️
First, you have to understand: we have no power to do anything except call something to the hosts' attention; they do not keep us informed after that. And, once you report it, you cannot do it again. So, here is a link to the rules of these forums which contain an email address for the hosts - you can email them directly.
FWIW, the first popup I see when clicking on your name shows that you are in PA. But you are correct - once I click on profile, I get "none provided". Most do that on purpose; we are encouraged not to reveal personal information here (see rules). I don't know what you wanted to show so you can discuss that in your email. As well, I don't know what you mean with "picture" - you mean your avatar or ?? As for the seattle - no idea unless you entered that somewhere.
And, be sure to check exactly what you want displayed and for whom - I have mine set to display nothing (purposely) except for the country (which helps with troubleshooting). If you try to check my profile, you will be met with "none provided". When I check it, more info is displayed - my choice.
https://discussions.apple.com/terms
The fact the people get basically four points for joining and yours shows zero suggests a bug in the point system. It was recently overhauled and I suspect someone left a wrench inside a valve cover, so to speak. The "leaderboard" part has been walkabout for several weeks and I suspect your issue is related. The Hosts are aware but we as end users cannot give you any updates because we don't get them.
On the surface, you can clearly see my level & points, including my profile picture.
I find it frustrating that none of it (including my preferences) are displayed on my public profile page.
I will mark "Solved" if this issue is actually solved.
Thank you for acknowledging this nonsense, Allan.
Any update on this issue?
As you can see, when clicking my profile, it’s completely blank (not even a picture), plus I’ve never been to "seattle". 😳
I'll bring this to the hosts' attention for you.
Hello ~ It is in the correct hands now and you just continue on helping as you have. By the way you are doing well.
~Katana-San~
Thanks Katana-San.
I’ve noticed your expertise in your contributions to this community!
As a 15-year Apple user, I sincerely appreciate your understanding. 😉👍🏼
What "correct hands" ?
None of us can do anything about the issue except call it to the hosts' attention which was done on 11/18.
Hello ~ The host’s hands…which you so kindly placed it in on 11/18…correct?
~Katana-San~
Thanks for clarifying - the "now" sounded like something else.
I also suggested the OP contact the hosts themselves using the email address provided in the rules.
Hello again~ You have provided the correct information as always. Be well.
~Katana-San~
Thanks, but I am far from foolproof!
Profile not updating
