Comcast xfinity email will not open
Have had xfinity for years and always opened until recently. Returns to login PW signing page once PW is entered.
iMac 21.5″, macOS 11.6
Have had xfinity for years and always opened until recently. Returns to login PW signing page once PW is entered.
iMac 21.5″, macOS 11.6
From what you are describing, you are directly accessing the Comcast web site on the internet with a browser. If that is correct, your Mac is involved only so far as to provide the web's password as it is stored in your keychain. You seem to be saying that the second access to Comcast email links is not accepting your password. My experience in accessing the Comcast web site is that it seems to have the passwords stored there for its email access link(s), which are accessed after the initial Comcast access. If I am on track here, you need to go further on the web sit and reconfirm what passwords they have stored for you. You can also contact Comcast for assistance with your access problem.
We need a bit more clarity. What message are you getting? Is this happening with trying to open your email app or when going directly to Comcast's web site? It sounds like you may have to reenter your password(s) there.
After opening the Comcast-xfinity login page (https://login.xfinity.com/login?r=comcast.net) the authentication box appears asking "Please enter your password." Once entered and returned, the Mac goes thru the authentication process only to return to the "Please enter your password" screen.
I have not changed the PW and can open the mail on my iPhone or HP laptop, but not on the Mac.
The operating system is BigSur 11.6
Thank you, it appears to have worked!
Comcast xfinity email will not open