sharing health data

Hi Rrobert5,

We see you'd like to share health data from your father's iPhone to yours, however you don't receive the invitation.

To get started, can you confirm if you're attempting to share data using the steps outlined below?

• Share and view health data in the Health app

Additionally, sharing health data requires iOS 15 or later versions. If your device is not updated, take a moment to backup, update, and then try again.

• Update your iPhone, iPad, or iPod touch

Cheers!

Rrobert5,

Thanks for the additional details. If you're both fully updated and the issue persists, we'd recommend reaching out to Apple Support directly for additional assistance.

You can see contact options here:

• Get Support

Take care.

• An iPhone or iPod touch with iOS 15 or later. (You have confirmed this one)
• An iCloud account with Health turned on and two-factor authentication enabled.
• The person you want to start sharing with must be saved in your Contacts with their iCloud account email included.

Axel F.

Thank you cut responding back!

I’m using 15.1

I’ve struggled with every issue the gentleman above has.

It’s odd.

I have successfully been able to share with my brother weeks ago. We both have version 15.1 and we’re successful in inviting eachother to share our information. Meanwhile, in my contact for him… he never needed his iCloud email attached to his contact card.

With my mothers phone… I’m not having the same success. We struggled to share data with eachother. My brother’s and my name are grayed out to my mother and Vice verse.

Since adding my mothers iCloud email in her card on our phones… her name finally was visible in blue.

Now, we were successfully able to share it e health data with her. instantly she got the invite so she can view our data. However, when I try to share her info with us… we are viewed as “pending invite” on her phone and we never receive her invites to our phones.

Both my brother and I have our iCloud emails in our personal cards. It's odd weeks ago we could share with eachother but neither of us can view our mom.

Again, everything the gentleman did above in troubleshooting we did as well.

i use an IPhone 11 pro max

my brother uses an iPhone 13 max

my mother uses an iPhone 12

Same issue here. My girlfriend gets my invitation - I do not get hers … Invitation pending.

if someone gets to run this please post how!

Same issue.... on the phone with apple support and the guy said everything I already did is what he would have told me to do.... he made notations and that was it. Still can't get the pending invite to show up on the other phone :(

I've now been on chat TWICE when they said they'd set up a call back at a certain time. An hour later I got back on chat and they said they would "escalate" the call and call within 5 min. That was almost 20 min ago :|

for the past three weeks now I have had approx 4 calls a week to Apple about this pending invite - I get told someone will be taking over my case and then nothing happens. They downloaded profiles to my phone and watch, and to my dads phone and watch and uploaded the information they needed to send to the diagnostic team and still, when they ring, we have to go through the same steps despite me having done them 5/6 times now. I’ve never beeb as frustrated.

Same here. It still does not work at all. How has this not been resolved yet? It's quite frankly disturbing by Apple. I bought a new phone and apple watch precisely for this reason and I cannot even use it. What a waste of money.

Did you say the problem phone is an iPhone 11? Because that's precisely the problem phone in my case.

I am having same problem. I was able to have my mom share her data with me. However, not able to shar my fathers data with me. It do not get an invite. His phone says that “invite pending”.

this is NOT user friendly

Following…

Which iPhone model do you both have? Are both running iOS version 15.1?

Axel F.