My app crashes a lot on the tv

It appears that the Apple TV app is unexpectedly quitting on your devices. Please check out the steps below and see if that might help:

"Reset the Apple TV app and Apple TV+ app

Before you sell or give away your device or uninstall the Apple TV app or Apple TV+ app, you should reset the Apple TV app and Apple TV+ app. Resetting the Apple TV app and Apple TV+ app signs you out of your account, removes your personal information, and restores the apps to their original settings.

If you reset the Apple TV app and Apple TV+ app on a smart TV that's also signed in to the Apple Music app, then the Apple Music app will also be restored to its original settings.

1. Open the Apple TV app or Apple TV+ app.
2. Go to Settings.

• • On your smart TV, choose Reset Apple TV app and Apple Music, or Reset Apple TV+ app. Then confirm your choice.
  • On your streaming device or game console, choose Reset Apple TV app or Reset Apple TV+ app. Then confirm your choice."

The steps are from this article: Get the Apple TV app or Apple TV+ app on your smart TV, streaming device, or game console - Apple Support

We understand you're running into problems with the Apple TV app, and we'll do all we can to assist. When you say the app loads on your TV, is the app installed directly on your smart TV, or do you have another device such as an Apple TV connected? If you're trying to launch the app directly from the smart TV, can you let us know which TV model is experiencing the problem?

Any additional details you can provide, will put us in a better position to assist.

All the best!