My account has been disabled

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Level 1

4 points

My account has been disabled

I have a app that I was using now it’s showing my account has been disabled in the Apple store and iTunes . Why would this happen can we fix it .

Posted on Nov 20, 2021 4:58 AM

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Answer 1

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Niel

Community+ 2025

Level 10

735,491 points

Nov 20, 2021 6:42 AM in response to BreRae

There's a problem with your payment information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.

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Answer 2

k_p95

Level 5

4,008 points

Nov 20, 2021 7:08 AM in response to BreRae

Hi,

You must contact Apple Support in order to resolve your issue. They will be able to determine if the account is eligible to be enabled for use again.

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My account has been disabled

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