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When I try to install my iPhone iOS update I have an internet error

I can’t install the 14.7 software update every time I click on install it tells me that I’m no longer connected to the internet even though I’m connected and the phone is even on the charger



[Re-Titled by Moderator]

iPhone 7 Plus, iOS 14

Posted on Nov 20, 2021 1:39 PM

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Question marked as Top-ranking reply

Posted on Nov 20, 2021 1:46 PM

So it seems you are unable to update you iPhone.


Before attempting any software update you do want to create a backup > https://support.apple.com/en-us/HT201435


I would follow this resource if you are seeing any errors> https://support.apple.com/en-us/HT201435


This can be very beneficial.


If you are still unable to update your phone wirelessly, you may try to update it via Mac or PC. > https://support.apple.com/en-us/HT204204


Hope this helps ;)

Please make sure you are connected to a good wifi network and your phone is charged.

2 replies
Question marked as Top-ranking reply

Nov 20, 2021 1:46 PM in response to Lina_Elhadidy

So it seems you are unable to update you iPhone.


Before attempting any software update you do want to create a backup > https://support.apple.com/en-us/HT201435


I would follow this resource if you are seeing any errors> https://support.apple.com/en-us/HT201435


This can be very beneficial.


If you are still unable to update your phone wirelessly, you may try to update it via Mac or PC. > https://support.apple.com/en-us/HT204204


Hope this helps ;)

Please make sure you are connected to a good wifi network and your phone is charged.

When I try to install my iPhone iOS update I have an internet error

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