When I try to install my iPhone iOS update I have an internet error

I can’t install the 14.7 software update every time I click on install it tells me that I’m no longer connected to the internet even though I’m connected and the phone is even on the charger



[Re-Titled by Moderator]

iPhone 7 Plus, iOS 14

Posted on Nov 20, 2021 1:39 PM

Reply
2 replies

Nov 20, 2021 1:46 PM in response to Lina_Elhadidy

So it seems you are unable to update you iPhone.


Before attempting any software update you do want to create a backup > https://support.apple.com/en-us/HT201435


I would follow this resource if you are seeing any errors> https://support.apple.com/en-us/HT201435


This can be very beneficial.


If you are still unable to update your phone wirelessly, you may try to update it via Mac or PC. > https://support.apple.com/en-us/HT204204


Hope this helps ;)

Please make sure you are connected to a good wifi network and your phone is charged.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When I try to install my iPhone iOS update I have an internet error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.