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NewUser8148 Author

Level 1

5 points

Phone not ringing

Hi: My phone does not ring. Ringer is turned on. I see nothing wrong in my Settings/Sounds & Haptics

Posted on Nov 20, 2021 6:11 PM

Top-ranking reply

Axel Foley

Level 10

157,150 points

Posted on Nov 20, 2021 6:22 PM

Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Side of your iPhone.
Open Settings ➔ Sounds & Haptics ➔ Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
Check to see that Silence Unknown Callers is set to OFF. Open Settings ➔ Phone ➔ Silence Unknown Callers : Set this to OFF
Make sure that a ringer sound is assigned. Open Settings ➔ Sounds & Haptics ➔ Ringtone : Ensure that a Ringtone is assigned here.
Check to see that Do Not Disturb is set to OFF. Open Settings ➔ Do Not Disturb : Set this to OFF
If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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Phone not ringing

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