Option # 1 - There are no known Windows-like Viruses in the wild that self replicate and affect macOS, because of the underling UNIX Foundation and Permission Limitation.
The The Built in Security is all that is required to protect the computer.
Should “ Certain & Specific Software “ referenced from above be installed - it will negatively impact macOS. It is suggested, to download directly from a respected ASC Contributor, the application Malwarebytes for Mac.
It is free or paid for added features.
Disclaimer: I am not affiliated with nor receive compensation from the Developer.
Run the Application and it should remove the malware / adware. Once done, restart computer and test.
Option # 2 - Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor.
Disclaimer: I am not affiliated with nor receive compensation from the Developer.
The application is free or paid from added features.
Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).
It will take a Snap Shot - both the hardware and software.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )
We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.
Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.
This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.
The The Built in Security is all that is required.