Iphone 13 Pro Dead Pixels and no help from customer support

Hi all

I received my iPhone 13 pro 2 weeks ago. Yesterday night while I was checking my phone, the pixels on the top left died one by one.

I wrote/called customer service about the issue and asked for a replacement. They told me that I should go to an Apple Store that they car run their checks. My phone was checked and they told me this phone should be replaced but I should contact online customer service again.

I call back the customer service. The only thing they offer me is that I send my phone back, and then they can send a replacement, which will leave me without a phone. They just refuse to send a replacement. I told 5 different person that they should send me the replacement and then I send this phone back. But they don't do anything to support.

The phone is 2 weeks old, never fell down, no exposure to any liquid. Not my fault at all. After paying around 1000 Pounds for a new phone, I am left with a broken screen.

Thank you Apple for this great customer service!!

Is there anybody out there who had the same problem?