Has there been any resolution on this issue? My wife does stairs in out building regularly. Her normal workout amounts to 96 flights up and 96 down. After today’s workout the watch registered all of 15 flights. And yes I’ve read a dozen threads about checking various settings. Everything is as it should be and has been since day one. An >$800 fitness device that doesn’t track is very frustrating.
Apple Watch Series 7
Hello kbg65,
From your post it appears that your wife has an Apple Watch that is not tracking her flights of stairs accurately.
We would recommend starting here, to calibrate the Apple Watch: Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support
You may also want to take a look at the information outlined here: Get the most accurate measurements using your Apple Watch – Apple Support
Have a good day.
Hello kbg65,
If you have gone through all the steps outlined there and are still having an issue, then we would suggest you Contact - Official Apple Support.
Cheers.
I’ve been through all of that more than once which is why I am here. I’ll check it all, yet again, but I’m looking for deeper troubleshooting information beyond apples standard boilerplate.
Watch series 7 stair flights not counted
