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lemirakis Author

Level 1

4 points

apple watch

the Digital Crown doesn't work when i turn it up or down, have anyone the same probplem?

iPhone 13 Pro Max, iOS 15

Posted on Nov 22, 2021 12:15 PM

Best reply

javaliga

Level 10

119,539 points

Posted on Nov 22, 2021 12:52 PM

See the 'Clean and dry the Digital Crown' section in:

How to clean your Apple Watch - Apple Support

and see if that helps. Otherwise, the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support

If you still have problems:

Genius Bar Reservation and Apple Support Options - Apple

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