Hi
i have ios 15.1.1…..any pdf file i am sending on/by whats app to anyone (android/ios users) is not opening….i tried restarting my iphone 12 pro max….logged out icloud….cleared catch on whats app…but it not helping….please note i can open and view all pdf files…but issue is when i send them to someone on whatapp, they cannot open/download it…please help
iPhone 12 Pro Max, iOS 15
Hello sam177p,
Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to open PDF files on WhatsApp.
For this, we suggest reaching out to WhatsApp support.
Cheers!
I don’t think that is what Sam meant. He meant any PDF files that he sent are not able to be opened by the recipient. I just realised that I’m having the same issue today while trying to send a PDF to someone. First I sent via WA and later even tried via Gmail. While the file was sent, the recipient is not able to open the file with the error as attached image. Issue is not observed while sending the PDF using my android phone.
My device: iPhone XR
iOS: 15.1
Yes….you are right….thats what i meant….pdf recipient is not able to open pdf sent by me. Please help
All pdf file is not opening sent by me on whats app
