Apple Watch missing beta profile after factory reset and AppleID signed out

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Level 1

4 points

Apple Watch missing beta profile after factory reset and AppleID signed out

Hello, I bought used Apple Watch 4, previous owner installed beta profile and updated watch to WatchOS 8.3 beta.

We did factory reset, and I paired watch with my IPhone using my AppleID. Everything works fine, but when I go to settings->general-> there is no option profile, so the Beta Profile is missing, and I am unable to remove it.

My question is, was it deleted automatically when previous owner signed out from device and I will be able to do update to regular version of WatchOS as soon as it is available the will be no problems updating Watch?

Apple Watch Series 4

Posted on Nov 23, 2021 1:07 PM

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Answer 1

Nov 24, 2021 10:04 AM in response to zrnkemiki

Hey zrnkemiki,

We see that you want to remove watchOS beta profile, and we'd like to help!

You might've already removed the beta profile from the Apple Watch after a factory reset since you no longer see the profile.

Here's a link that goes over the steps you can take to unenroll your devices from receiving public betas: Unenroll Your Devices

We recommend that you wait for the next watchOS release and see if you can update the device to the latest watchOS version.

Please keep us updated.

Best regards.

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Answer 2

zrnkemiki Author

Level 1

4 points

Nov 24, 2021 10:31 AM in response to Nicholas_B2

Nicholas_B2 thanks for the reply, I guess that beta profile was removed automatically when factory reset was done and the watch was signed out from previous Apple ID.

I hope that if new software version shows up for me, that would mean that my watch is no longer part of beta software program and I would be able to do update without any problems.

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Answer 3

zrnkemiki Author

Level 1

4 points

Nov 24, 2021 11:36 AM in response to judysings

I was just concerned, and still am that my watch could freeze during the update because getting confused with beta profile.

I hope that since I don't see the beta profile, that means that the watch doesn't see it somewhere in the background too, and that if it shows me option to update to regular version of WatchOS there would be no problems updating.

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Answer 4

judysings

Community Specialist

Nov 24, 2021 11:29 AM in response to zrnkemiki

Hey zrnkemiki,

No problem! We're happy that we could help.

If you have any additions questions or concerns, feel free to reach back out to us.

Cheers!

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Apple Watch missing beta profile after factory reset and AppleID signed out

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