Hi, I have restarted my phone and it is still not working nor tracking my face for memojis. What should i do? Is this a bug?
As for the orher facial recognitions like unlock phone etc, they work perfectly.
iPhone 13, iOS 15
Hello nurliyana145,
Welcome to Apple Support Communities!
We see you're experiencing a face tracking issue with Memoji. We'll be glad to assist.
Do you have a case on your iPhone or a screen protector? If so, try removing those and make sure you're in good lighting while setting up Memoji. This can guide you: Use Memoji on your iPhone or iPad Pro
If you're continuing to experience the same issue, please reach out to Apple directly: Get Support
Take care.
Face tracking on iPhone 13 for memoji not working
