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towt03 Author

Level 1

4 points

Replace charging port or battery ?

My iPad Air 2 suddenly stopped charging . Cable does nothing . I use Anker cable and Anker IQ plug . Always fine . I used 12W plug doesn’t make difference . iPad kept restarting and booting . I made hard reset . Then Recovery mode made the iPad to charge . I upgraded to OS 15 . Same issue . I did Reset Settings . Now the iPad charges when I turn it off . Any cable any plug . When battery is low I turn it off . Put cable there . iPad turns ok charging . It’s charging hours with little % . It stopped at 82% . Is this charging port or battery issue to replace ?

iPad Air 2 Wi-Fi

Posted on Nov 24, 2021 12:17 PM

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Posted on Nov 24, 2021 12:27 PM

It sounds like some type of hardware issue. I suggest you make a Genius Bar appointment at the nearest Apple Store to have the hardware examined by Apple. They will explain your options.

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Replace charging port or battery ?

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