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User profile for user: Ronisue67
Ronisue67 Author
User level: Level 1
5 points

My iPhone 11 wont let me put my password in, it is completely frozen and I have power it off multiple times. What do I do next?

My iPhone 11 wont let me put my password in, it is completely frozen and I have power it off multiple times. What do I do next?

iPhone 11, iOS 14

Posted on Nov 24, 2021 10:31 PM

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User profile for user: Ronisue67
Ronisue67 Author
User level: Level 1
5 points

Posted on Nov 24, 2021 10:51 PM

That didn’t work, now my camera logo is shaded in on the lock screen. 😞

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,838 points

Nov 24, 2021 10:36 PM in response to Ronisue67

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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My iPhone 11 wont let me put my password in, it is completely frozen and I have power it off multiple times. What do I do next?

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