IPad Pro Magic Keyboard Trackpad not working

I just purchased a new Ipad Pro 12.9 magic key board for my 4th Generation Ipad Pro 12.9 but the trackpad is not working. No mouse icon is shown on the screen however the keys are working. Any suggestions on a solution to fix this.

iPad Pro, iPadOS 15

Posted on Nov 25, 2021 4:51 AM

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Question marked as Top-ranking reply

Posted on Nov 26, 2021 7:32 AM

Hello Mljoey12,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with the Magic Keyboard and iPad not working together as expected. To help with this, disconnect the Magic Keyboard, restart your iPad and test your issue again, and then contact Apple directly if you need any further assistance.



If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio

Get Support 



Cheers!

1 reply
Question marked as Top-ranking reply

Nov 26, 2021 7:32 AM in response to Mljoey12

Hello Mljoey12,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with the Magic Keyboard and iPad not working together as expected. To help with this, disconnect the Magic Keyboard, restart your iPad and test your issue again, and then contact Apple directly if you need any further assistance.



If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio

Get Support 



Cheers!

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IPad Pro Magic Keyboard Trackpad not working

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