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How to fix sound not working on iPhone 12 videos?

How to fix sound not working on videos on IPhone 12



[Re-Titled by Moderator]

Posted on Nov 25, 2021 6:55 AM

Reply
Question marked as Best reply

Posted on Nov 25, 2021 6:11 PM

Hi twherman33,


You may need to ensure:

  • The volume is turned up if needed
  • You do not have "Mute" or "Silent mode" turned on
  • Your speaker is working, and is activated. (eg: you hear music you play ok)


If you still need help:

Try these Apple Support articles:


Turn Ring/Silent mode on or off on your iPhone

https://support.apple.com/en-us/HT208353


Adjust the volume on iPhone

https://support.apple.com/en-au/guide/iphone/iphb71f9b54d/ios


Adjust the audio settings on iPhone

https://support.apple.com/en-au/guide/iphone/iph3e2e2cdc/ios


Are you using headphones ? ... or ... you might want to check which settings you have set there.


Adjust headphone audio settings on iPhone

https://support.apple.com/en-au/guide/iphone/iphb80ab7516/ios


Hope there's something here that will help you solve the situation :-)

1 reply
Question marked as Best reply

Nov 25, 2021 6:11 PM in response to twherman33

Hi twherman33,


You may need to ensure:

  • The volume is turned up if needed
  • You do not have "Mute" or "Silent mode" turned on
  • Your speaker is working, and is activated. (eg: you hear music you play ok)


If you still need help:

Try these Apple Support articles:


Turn Ring/Silent mode on or off on your iPhone

https://support.apple.com/en-us/HT208353


Adjust the volume on iPhone

https://support.apple.com/en-au/guide/iphone/iphb71f9b54d/ios


Adjust the audio settings on iPhone

https://support.apple.com/en-au/guide/iphone/iph3e2e2cdc/ios


Are you using headphones ? ... or ... you might want to check which settings you have set there.


Adjust headphone audio settings on iPhone

https://support.apple.com/en-au/guide/iphone/iphb80ab7516/ios


Hope there's something here that will help you solve the situation :-)

How to fix sound not working on iPhone 12 videos?

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