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My MacBook is totally freezed, I tried resetting the SMC and NVRAM but wouldn’t help.

I tried everything on the internet,

CMD + alt + Shift on start up

CMD + alt + R + P

to reset both ram and smc but wouldn’t work

MacBook Pro 13″, macOS 11.6

Posted on Nov 26, 2021 3:22 AM

Reply
2 replies

Nov 26, 2021 7:14 PM in response to LionEnzo

It would help to know the exact model of the laptop. You can get this information by clicking on the Apple menu and selecting "About This Mac" or by entering your serial number here:

https://checkcoverage.apple.com/


Try booting into Safe Mode.


Run the Apple Diagnostics to see if any hardware issues are detected.


Also an SMC Reset is Left Control + Left Option + Left Shift + PowerButton. Not the Command key.

My MacBook is totally freezed, I tried resetting the SMC and NVRAM but wouldn’t help.

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