iCloud shared Album, pictures are black for others

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Level 1

4 points

iCloud shared Album, pictures are black for others

Anyone the Problem, that pictures in iCloud Sharing Folders not displayed for other members? A grey or black thumb, only. Sometimes a loading pie starts in lower right corner, but stuck before full.

On the device, where I shared the pictures, I can see all pictures in sharing folder.

The problem is with two different iPhone XS on newest iOS 15.1. I worked fine from the beginning of the year.

The Problem started early November and is sometimes there sometimes not.

40gb free iCloud space. 170gb free Phone space…

iPhone XS

Posted on Nov 26, 2021 11:31 AM

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Answer 1

Best reply

Bryan_K1

Community Specialist

Nov 27, 2021 11:15 AM in response to slev1n

Hello slev1n,

We see that you're having some trouble sharing things between devices. We'd be happy to look in to this with you.

Could you please confirm if this seemed to start randomly, or did it start after updating to the latest iOS version?

Does this happen when using Wi-Fi, cellular data, or both?

This info will help determine what may be happening here.

Cheers!

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Answer 2

slev1n Author

Level 1

4 points

Nov 27, 2021 11:26 AM in response to Bryan_K1

Unfortunately i solved the problem, that was the wrong button and I cannot undo it…

It start randomly. It seems like it is only on some pictures, mostly portrait.

If a picture is affected, it didn’t work on both phones and different folders.

I tried wifi and cellular 4G, both didn’t work

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iCloud shared Album, pictures are black for others

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