Photos do not show up after editing

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Level 1

8 points

Photos do not show up after editing

I recently uploaded several photos from my Canon camera into Photos 6.0. I edited them like usual and saved them into various albums. The next day, when I opened Photos up again, the image of several of the photos is not there. There is just a green image instead of the photo. Every other photo is there except for a few of my most recent edited photos. Since I edited them, they obviously uploaded ok, but the image disappeared overnight. Any thoughts or advice? Photos 6.0, Big Sur 11.6.

iMac Line (2012 and Later)

Posted on Nov 27, 2021 5:39 PM

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Answer 1

TammyW_03

Community Specialist

Nov 28, 2021 12:35 PM in response to Merckx5

Hello Merckx5,

We're glad you thought to ask Apple Support Communities about the issue you're having with edited photos you've imported to your iMac from your camera. Do the steps under "If you're having other issues with Photos" help: Get help with the Photos app on your Mac

If not, let us know more:

Does restarting your Mac resolve the issue, even if only temporary?
Do you use iCloud photos, and if so, do they appear the same way when using the iCloud website?

The more details you can provide the better.

Take care.

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Answer 2

TammyW_03

Community Specialist

Nov 28, 2021 4:18 PM in response to Merckx5

Merckx5,

Thanks for letting us know. If you're able to get the image to open again, are you able to "Revert to Original"? Here's a bit more information: Photo editing basics in Photos on Mac

If not, or the issue continues, we recommend reaching out to Apple Support to look into this more with you: Get Support

Best regards.

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Answer 3

Merckx5 Author

Level 1

8 points

Nov 28, 2021 2:21 PM in response to TammyW_03

Hey Tammy. Thanks for the reply. I went through the Photos steps and they didn't help. I also restarted my Mac and checked them out in iCloud. These 2 photos are still blanked out. This is what they look like:

I just can't figure why it is these 2 pics. I haven't done anything different than I normally do.

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Answer 4

TammyW_03

Community Specialist

Nov 28, 2021 2:55 PM in response to Merckx5

Merckx5,

That's really good to know. Did they also appear the same when viewing them on the iCloud website? Do you still have access to the original pictures? If so, are you able to import a fresh copy? There could be a problem with the file itself since it's only happening with these two pictures.

Keep us posted.

Cheers.

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Answer 5

Merckx5 Author

Level 1

8 points

Nov 28, 2021 4:05 PM in response to TammyW_03

Tammy:

They appear the same way in Photos on all my devices (iMac, iPhone, iPad) and the cloud. However, I did just discover something. I highlighted one of the problem photos to edit it. The pic got bigger for the edit mode and then magically appeared. I was even able to edit and play with it. Then when I went back to my thumbnails it blanked out again. Strange. Unfortunately, I deleted them on my camera.

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Answer 6

Merckx5 Author

Level 1

8 points

Nov 28, 2021 4:50 PM in response to Merckx5

I just went and hit "Revert to Original" and they came back. I also reedited them and they now appear on the thumbnail! Not sure why but it worked. Thanks again Tammy!

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Answer 7

Merckx5 Author

Level 1

8 points

Nov 28, 2021 4:29 PM in response to TammyW_03

Ok, thanks for the help!

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Photos do not show up after editing

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