HomeKit hub disconnected

My iPhone 11pro keeps disconnected from home hub. I have two Apple TV 4K and HD used as hub. As I found out the hubs are staying connected as I can see from my iPad. But my iPhone is showing it disconnected. If I reboot iPhone, it will show hub connected for few minutes…. Not exactly knowing how long but then it turns to be disconnected with hub. Anyone has a solution? Thanks

iPhone 11 Pro

Posted on Nov 27, 2021 9:37 PM

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1 reply

Nov 28, 2021 3:47 PM in response to pinguo_confused

Hello pinguo_confused,

Thanks for reaching out to Apple Support Communities. Upon review of your post, it seems that you are experiencing HomeKit hub disconnections. We can see why you’d want this taken care of, so let us help from here! Let’s start by reviewing the following article which may help: If HomePod isn't responding. We advise following the steps in this article to resolve this issue.

Please let us know if you have follow up questions, so we can continue assisting. Take care!

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HomeKit hub disconnected

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