Apple Event: May 7th at 7 am PT
When the battery runs out and turns itself off and wakes up with a charge, the screen refresh rate drops. This happens when you stay in sleep mode for a long time.
Sample insertion
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normal state
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[Edited by Moderator]
Hi there cihadduman,
If you've found the issue occurs in multiple administrator accounts, including one that has been newly-created, it would be best to get in touch with Apple directly in order to look into this further. You can do so using this link: Get Support
Kindest regards.
Hi there cihadduman,
If you've found the issue occurs in multiple administrator accounts, including one that has been newly-created, it would be best to get in touch with Apple directly in order to look into this further. You can do so using this link: Get Support
Kindest regards.
Hi cihadduman,
Thanks for the post in Apple Support Communities. If we understand correctly, you find the refresh rate changes when your battery has run out. Is that right?
Which exact MacBook Air model are you using?
Does the refresh rate return to normal after the Mac has been connected to power and recharged a bit?
Also, are you referring to the built-in display, or an external display?
This resource has some information and suggestions that may be worth testing, depending on the answers to the above: If graphics tasks slow down your Mac
Best wishes.
Hi cihadduman,
Thanks for those details. When you say the same issue now occurs when the battery is fully charged, what's happening there? Are you finding the refresh rate is changing while the Mac is in use and your battery is charged? How about if you're connected to a power supply?
It sounds like it will be helpful to try a test to see if you can replicate the issue in a newly-created administrator account, which will help work out more about whether this is normal or, if not, what could be causing it. Here's how to Set up users, guests, and groups on Mac. Let us know if you can reproduce this when you're logged in with a different user. This will determine if it's user-specific or system-wide.
Take care.
I am using m1 macbook air. It fixes after a certain time, but I have to reboot for it to be fixed soon. I'm talking about the built-in display. Is this normal? now i faced the same problem even when the battery is fully charged
Thanks for your response, but this problem has been around for a long time, valid for big sur and montery different accounts. I don't know, I didn't care because this problem was fixed when I restarted it, I decided to write because it's frequent these days, I used apple diagnostics, but there was no hardware problem. Now I'm wondering if it's just me or use m1 air, does everyone experience such things from time to time?
When the battery is dead, the screen goes to 30hz
