Picture not showing on certain apps

Hi team,


i have updated my phone to ios15 which is iphone pro 12 max and now i cannot see pictures within certain apps as wells my home screen is different like trying to take a picture while trying to open apps or even locking or unlocking my screen.

is there something i can do?


thank you !

Posted on Nov 28, 2021 4:33 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2021 1:12 PM

Hello PAdr_B,


Based on that screenshot, there are a couple settings we recommend checking.


Tap on Settings > Accessibility > Display & Text Size. If either Smart Invert or Classic Invert are toggled on, please toggle those off.


More information about these settings is available here: Use display and text size preferences on your iPhone, iPad, and iPod touch - Apple Support


Let us know it that helps.


Cheers.

4 replies
Question marked as Top-ranking reply

Nov 29, 2021 1:12 PM in response to PAdr_B

Hello PAdr_B,


Based on that screenshot, there are a couple settings we recommend checking.


Tap on Settings > Accessibility > Display & Text Size. If either Smart Invert or Classic Invert are toggled on, please toggle those off.


More information about these settings is available here: Use display and text size preferences on your iPhone, iPad, and iPod touch - Apple Support


Let us know it that helps.


Cheers.

Nov 29, 2021 7:30 AM in response to PAdr_B

Hello PAdr_B,


From your post it appears that you are having an issue with seeing pictures using multiple apps.


Start by power cycling the iPhone using these instructions: Restart your iPhone - Apple Support. While simple, this can refresh the iOS, apps and connections. 


Next, confirm that all the apps installed on the iPhone are up to date. Here is how: How to manually update apps on your Apple device - Apple Support


If you continue to have an issue with a particular app, remove the app, and then install it again: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Have a good day.

Nov 29, 2021 11:22 AM in response to SnickZ.

Hi SnickZ.


Thank you for your reply.


I have restarted the device couple of times after I encountered the issue however it did not fix it.

Checked if apps require upgrade and no upgrade found on any of them within app store.

As well deleted and installed again apps and same issue has been found.

Below is a print screen of how it looks on my end however i do wonder if maybe you see it as normal..

I do not know if going back to previous IOS version will help or reset device completely which i cannot say that i really want to do..


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Picture not showing on certain apps

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