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Wallet not opening w/ double tap

nothing happens when I double tap my side button my iphone and even though my double-click side button is on

iPhone 11, iOS 15

Posted on Nov 28, 2021 6:14 PM

Top-ranking reply

Level 10

149,568 points

Posted on Nov 28, 2021 6:25 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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