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Wallet not opening w/ double tap

nothing happens when I double tap my side button my iphone and even though my double-click side button is on

iPhone 11, iOS 15

Posted on Nov 28, 2021 6:14 PM

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Question marked as Top-ranking reply

Posted on Nov 28, 2021 6:25 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Nov 28, 2021 6:25 PM in response to questionbehehhb

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Wallet not opening w/ double tap

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