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I have a 13 Pro Max and my Apple music was working up until recently-now it’s crashing/freezes. I have to either unplug my phone or close the app. I’ve tried many different options to fix this problem but nothing is working. My phone and cars software are up to date. Would like to get this fixed ASAP. Any other suggestions?
iPhone 13 Pro Max
Hi Afrederick27,
Welcome to Apple Support Communities. We understand you're unable to use Apple Music with the use of CarPlay. We can help point you in the right direction.
If you haven't tried yet, let's follow the recommended steps to troubleshoot CarPlay through this link here: If you need help with CarPlay
In addition, you can delete and reinstall the Music app and see if you can use Apple Music with CarPlay: Delete apps on your iPhone, iPad, and iPod touch and Redownload apps and games from Apple
Please keep us posted with the results.
Kind regards.
Hi Afrederick27,
Welcome to Apple Support Communities. We understand you're unable to use Apple Music with the use of CarPlay. We can help point you in the right direction.
If you haven't tried yet, let's follow the recommended steps to troubleshoot CarPlay through this link here: If you need help with CarPlay
In addition, you can delete and reinstall the Music app and see if you can use Apple Music with CarPlay: Delete apps on your iPhone, iPad, and iPod touch and Redownload apps and games from Apple
Please keep us posted with the results.
Kind regards.
Apple Music crashing on Carplay
