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Apple TV app shown as not compatible with Nvidia Shield TV. It is not listed in Play Store through the Shield. Is there any restrictions to consider? Apple TV app is available in Bulgaria, so I cannot find why cannot install in to Shield?
I don’t know if regionality is a factor. App availability can differ by device and country or region.
At this point, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
Is your Nvidia Shield TV running system software Android TV version 8 or higher?
Yes it is with Android 9 , the version is listed on Nvidia site as 8.2.3 which is the last one available, they follow their own numbering.
And yes Nvidia Shield TV is listed as supported from official anounsment - 01.06.2021.
There are two versions of the Apple TV app in the Google Play Store. One for select Sony TVs, and one for select other Android TV devices. Your screenshot shows the Sony version, that is not the correct one for Shield.
Just to add, if I try to install it through Play Store open in browser it is shown as not compatible.
OK, I did not know that was very confusing, but with the worst result, my devices are not even listed with this version.
Apple TV app shown as not compatible with Nvidia Shield TV?
