I lost my trade-in kit, what should I do?
My name is Yuening Zheng. I bought a new iPhone and what to trade-in. However, I could not find my trade-in kit parcel.
iPhone SE, iOS 15
Hello,
The trade-in box is sent separately and can take a little while:
Turn the device you have into the one you want
To check the status, enter your order number in this link:
Order Status
Good luck.