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Level 1

4 points

iPad locked to previous owner

Hello I got an open box iPad from Best Buy and the guy who returned it must not have deleted the iPad from either his iTunes or find my iPhone. Is there a way to get this fixed remotely ?

Posted on Nov 29, 2021 5:35 PM

Best reply

muguy

Level 9

76,177 points

Posted on Nov 29, 2021 5:45 PM

Return it.

You can review details at https://support.apple.com/en-us/HT201441 and start a support request but I'm not sure how that would work with an opened item.

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iPad locked to previous owner

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