You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hmiller0316 Author

Level 1

4 points

iPad locked to previous owner

Hello I got an open box iPad from Best Buy and the guy who returned it must not have deleted the iPad from either his iTunes or find my iPhone. Is there a way to get this fixed remotely ?

Posted on Nov 29, 2021 5:35 PM

Top-ranking reply

muguy

Level 10

81,667 points

Posted on Nov 29, 2021 5:45 PM

Return it.

You can review details at https://support.apple.com/en-us/HT201441 and start a support request but I'm not sure how that would work with an opened item.

View in context

iPad locked to previous owner

Similar questions