Noise modes won’t work

Hi there Liljewl,

We understand you're experiencing an issue with the listening modes on your Beats headphones.

It looks like you've already reviewed Beats Studio Buds and Beats Fit Pro Active Noise Cancellation and Transparency mode.

If you're unable to adjust the listening mode on the Beats themselves, give the steps below a try to adjust them on the paired device:

"Switch modes on your iOS or iPadOS device

1. Open Control Center on your iOS or iPadOS device.
2. While wearing your Beats Studio Buds or Beats Fit Pro, touch and hold the volume slider until you see the additional controls.
3. Tap the Noise Control button  in the lower-left corner.
4. Tap Noise Cancellation, Transparency, or Off.

You can also switch between listening modes in Settings:

1. On your iOS or iPadOS device, go to Settings > Bluetooth. 
2. Tap the More Info button  next to your Beats Studio Buds or Beats Fit Pro in the list of devices.
3. Under Noise Control, tap Noise Cancellation, Transparency, or Off.

Switch modes on your Apple Watch

1. While listening to audio through your Apple Watch, tap the AirPlay icon .
2. Tap Noise Cancellation, Transparency, or Off.

Switch modes on your Mac

1. With your Beats Studio Buds or Beats Fit Pro connected to your Mac, click the volume control  in the menu bar on your Mac.*
2. Choose your Beats Studio Buds or Beats Fit Pro, then choose Noise Cancellation, Transparency, or Off.

* If you don't see the volume control in the menu bar, learn how to add it."

If the issue persists, reset your Beats earphones, and try again.

Thanks!