iPhone 12 mini Crash

I bought myself a new iPhone 12 mini for Black Friday. After 3 days of use, it crashed a hours minutes ago.

First, the screen froze for about 10-15 seconds and then it just died.

Now the phone wouldn't power on. I tried a factory reset, but it still doesn't work.


That never happened to me before, not with a new phone anyway.


Any suggestions? What would be the best solution?

Thanks in advance.

iPhone 12 mini

Posted on Nov 30, 2021 7:33 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2021 8:11 AM

Hello kik1212,


We see that you need help powering on your iPhone.


If your iPhone isn’t powering on, follow the steps for your device model here: If your iPhone won't turn on or is frozen.


After completing those steps, "If you need more help, Contact Apple Support to set up service."


Cheers!

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 mini Crash

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.