My new homepod setup failed (301009). How to fix it?

iPhone 13 Pro Max, iOS 15

Posted on Nov 30, 2021 9:19 AM

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Question marked as Top-ranking reply

Posted on Dec 7, 2021 10:52 AM

Is your Wi-Fi set up with WPA/WPA2 and with any client isolation feature turned off? See If you can’t set up HomePod - Apple Support. Note that:


  • HomePod doesn't support public or subscription networks with sign-in requirements. These networks are often in places such as businesses, schools, dorms, apartments, hotels and shops. 


tt2

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Question marked as Top-ranking reply

Dec 7, 2021 10:52 AM in response to darvican

Is your Wi-Fi set up with WPA/WPA2 and with any client isolation feature turned off? See If you can’t set up HomePod - Apple Support. Note that:


  • HomePod doesn't support public or subscription networks with sign-in requirements. These networks are often in places such as businesses, schools, dorms, apartments, hotels and shops. 


tt2

Dec 1, 2021 8:29 AM in response to darvican

Hi there darvican,


Thanks for joining us in Apple Support Communities! We understand you're unable to set up your HomePod because a message appears saying 'Setup Failed 301009'. We're glad you're here, and we can help.


You'll want to start by working through all the steps in this support article, including updating to the latest iOS version, which is iOS 15.1.1:


If you can't set up HomePod


We hope this information is helpful. Don’t hesitate to let us know if you have any more questions.


Cheers.

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My new homepod setup failed (301009). How to fix it?

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