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My Mac will not start. It’s brand new. No damage. Can’t turn on so don’t know serial number

MacBook will not turn on

MacBook Pro 15″, macOS 10.15

Posted on Nov 30, 2021 10:26 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2021 11:48 AM

Cvolley0202 wrote:

MacBook will not turn on


Have you plugged it in and charged it?


Serial number besides the bottom case...

—is on the paper work when you bought it, or email

—it is on the original box


note: Apple does not use Letter O in their Serial Numbers, if in doubt



Call Customer Support (800) MY–APPLE (800–692–7753)




3 replies
Question marked as Top-ranking reply

Nov 30, 2021 11:48 AM in response to Cvolley0202

Cvolley0202 wrote:

MacBook will not turn on


Have you plugged it in and charged it?


Serial number besides the bottom case...

—is on the paper work when you bought it, or email

—it is on the original box


note: Apple does not use Letter O in their Serial Numbers, if in doubt



Call Customer Support (800) MY–APPLE (800–692–7753)




My Mac will not start. It’s brand new. No damage. Can’t turn on so don’t know serial number

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